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Cookie Policy

INFORMATION ABOUT OUR USE OF COOKIES

At Garden Street we want to make sure that the website we operate looks as good as possible but also is easy for you to use. To help us to do this, our website uses cookies. Our website also uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. Please see the "How We Use Cookies" section above for more specific details about how we use cookies.

 

What is a Cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

 

How we use Cookies?

Website cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us.

Our cookies do not store information which could be used to identify you personally, such as your contact details.

We use the following cookies: 

· Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 

· Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

· Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

· Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

 

The information set out in "How We Use Cookies" relates to both third party cookies and those on our website. Third party cookies are set by a domain other than our website.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Our website uses Third Party Cookies from the providers found in the table below, if you require further information about what those cookies are or how they are used, you should contact those providers directly or pursue the 'More Information' links.

Cookie TypeCookie NamePurposeMore Information
Google Analytics

_utmt
_utmb
_utmc
_utma

_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Click Here
Essential Site CookieASP.NET_SessionIdThis cookie is essential for the site to operate. It is used to track information about the decisions you make during your visit.Click Here
Facebook/Pinterest

 

These pixels/cookies are used to collect information about how visitors use our site and Facebook/Pinterest. The cookies collect marketing information in an anonymous form.Click Here
 Microsoft

MR

MUID

MMUIDB

_uetsid

_uetvid 

We use tracking cookies utilised by Microsoft Bing ads. These cookies are used to pass user action to information on the Bing advertising network. These register data about you from multiple visits and on multiple websites. It allows us to engage with a user that has previously visited our website.Click Here 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

 

Cookie Purpose

Cookie Name

Description

Expiry

Advertisement

tPHG-PS

Partnerize tracking cookie, deployed either upon a user’s clicking of a link on a partner website, or upon the loading of a customer’s image to a partner website. Contains a single string of non-identifiable information. Used to help identify when a partner contributes to a sale and to reward them appropriately as part of our marketing activities. Does not contain or facilitate the tracking of any customer data.

1 Year

Advertisement

phg_clickref

First party cookie storing clickref parameter collected from inbound Partnerize links. Contains a single string of non-identifiable information. Ties an inbound click back to a specific partner, allowing reporting on their activity and performance. Does not contain or facilitate the tracking of any customer data.

1 Year

Advertisement

phg_publisher

First party cookie storing partner name collected from inbound Partnerize links. Contains a single string of non-identifiable information. Does not contain or facilitate the tracking of any customer data.

1 Year

These do not collect any identifiable information, only transaction data for purchases (such as order value, order number, product purchased, & currency).

 

Our website uses 28 cookies. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us.

Our cookies do not store information which could be used to identify you personally, such as your contact details.

Cookie NameTypePurpose
vsaid.[id]Necessary CookiesAn anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information.
Provenance: 1st Party - Duration: Persistent (2 years)
vsases.[id]Necessary CookiesAn anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information.
Provenance: 1st Party - Duration: Persistent (30 minutes)
vscommerceNecessary CookiesA session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.
Provenance: 1st Party - Duration: Session
VSCurrencyNecessary CookiesAn identifier that references the currency the prices are displayed in.
Provenance: 1st Party - Duration: Persistent (1 day)
vsftNecessary CookiesA list of identifiers used to determine how website pages and functions should operate when trialling new website features.
Provenance: 1st Party - Duration: Persistent (4 weeks)
VSVatPricesNecessary CookiesAn identifier that references if prices are shown inclusive or exclusive of VAT.
Provenance: 1st Party - Duration: Persistent (1 day)
VSViewTypeNecessary CookiesAn identifier that references the selected view for product listings. This is essential for product listings views to function correctly and no personal data is collected.
Provenance: 1st Party - Duration: Persistent (1 year)
controq_redirectNecessary CookiesAn identifier that references whether a redirect has been performed to assist in traffic queuing and ensure a smooth user experience when the website is receiving high traffic.
Provenance: 1st Party - Duration: Persistent (30 days)
cookie_policyNecessary CookiesAn identifier which stores the customers consent state for the cookie policy so that the website can remember your preferences for either accepting or rejecting non-essential cookies.
Provenance: 1st Party - Duration: Persistent (30 days)
cookie_prefsNecessary CookiesAn identifier which stores the granular consent state for the specific types of cookies the customer has chosen to accept or reject when using the Manage Preferences function of the cookies bar.
Provenance: 1st Party - Duration: Persistent (30 days)
paypal_tokenNecessary CookiesAn identifier which stores the Paypal token that references the database entries for the customers order during checkout.
Provenance: 1st Party - Duration: Persistent (1 day)
UPGRADE_REDIRECTNecessary CookiesAn identifier which is created when the customer has been redirected to a notice that a browser upgrade is required in order to use the website.
Provenance: 1st Party - Duration: Persistent (30 days)
user_idNecessary CookiesAn identifier that references the user visiting the website to assist in traffic queuing and ensure a smooth user experience when the website is receiving high traffic.
Provenance: 1st Party - Duration: Persistent (1 day)
VS_GUESTPreference & Functional CookiesAn internal identifier used to determine where a customer has registered as a guest user.
Provenance: 1st Party - Duration: Persistent (30 days)
VSCategoryGroupPreference & Functional CookiesAn identifier that references the last top level category visited.
Provenance: 1st Party - Duration: Persistent (1 year)
VSDownloadlistIdPreference & Functional CookiesAn identifier that references the database entries holding the visitors download lists on the website when they are not logged in
Provenance: 1st Party - Duration: Persistent (1 year)
VSDownloadlistTokenPreference & Functional CookiesAn identifier that references the database entries holding the visitors download lists on the website when they are not logged in
Provenance: 1st Party - Duration: Persistent (1 year)
VSWishlistIdPreference & Functional CookiesAn identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
Provenance: 1st Party - Duration: Persistent (1 year)
VSWishlistTokenPreference & Functional CookiesAn identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.
Provenance: 1st Party - Duration: Persistent (1 year)
_shPreference & Functional CookiesAn identifier which stores when the customer has closed the sticky header on the website.
Provenance: 1st Party - Duration: Persistent (14 days)
search_suggestions_fromPreference & Functional CookiesAn identifier which stores the keywords used for search suggestions.
Provenance: 1st Party - Duration: Persistent (30 days)
VSReferrerPerformance & Statistics CookiesAn identifier that stores the website that referred you
Provenance: 1st Party - Duration: Persistent (30 days)
last_GTM_order_idPerformance & Statistics CookiesAn identifier which references the customers last order ID for performance tracking.
Provenance: 1st Party - Duration: Persistent (1 day)
newsletter_trackingPerformance & Statistics CookiesAn identifier which references the newsletter link clicked on by the customer for tracking order conversions from newsletters.
Provenance: 1st Party - Duration: Persistent (30 days)
phg_clickrefPerformance & Statistics CookiesAn identifier that stores the affiliate link reference when the customer arrives on the website from a Partnerize affiliate link for measuring performance tracking.
Provenance: 1st Party - Duration: Persistent (1 year)
phg_publisherPerformance & Statistics CookiesAn identifier that stores the publisher ID and timestamp of Partnerize affiliate links when the customer arrives on the website from an affiliate link for measuring performance tracking.
Provenance: 1st Party - Duration: Persistent (1 year)
phg_publisher_change_typePerformance & Statistics CookiesAn identifier that stores the publisher type of Partnerize affiliate links when the customer arrives on the website from an affiliate link for measuring performance tracking.
Provenance: 1st Party - Duration: Persistent (30 minutes)
IDEMarketing & Advertisement CookiesAn identifier used by DoubleClick for the remarketing pixel used on the website.
Provenance: 3rd Party - Duration: Persistent (1 year, 1 month)


Managing Cookies

You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting or deleting cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. 

We understand you may want to know more about cookies. Here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preferences: www.aboutcookies.org and www.allaboutcookies.org 


Other tracking technologies

Web server and application logs.

Our servers automatically collect certain information to help us administer and protect the services we provide via our website and improve your user experience. The information collected includes:

  IP address and browser type

Device information including Unique Device Identifier (UDID), MAC address, Identifier For Advertisers (IFA) and similar identifiers we or others assign.

Device operating system and other technical facts

The country, state/county and city from which you access our site

Pages visited and content viewed, stored and purchased

Information or text entered

Links and buttons clicked

URLs visited before and after you use our website

 

Web Beacons.

Our web pages may contain electronic images known as web beacons (also called single-pixel gifs and transparent graphic images) that we use to help deliver cookies on our sites, count users who have visited those sites, deliver services, and analyse the effectiveness of our promotional campaigns, for example. We may also include web beacons in our marketing email messages or newsletters to determine whether an email is opened or if links are clicked.

 

Local shared objects/Flash cookies.

Flash cookies, also known as local shared objects, are designed to support browser content supported by Adobe® Flash. They are usually used to enable ads and video content on websites. Like other cookies, they will store information on your device, some of which will be specific to the Flash-enabled content. Flash cookies can only be deleted within Adobe Flash rather than via your browser.

 

Tags

We use tags to improve the functionality of the website, through features such as Tawk live chat. Tawk collects non-personally-identifying information. For more information, see here.

Other tags offered directly by Google are used for analytics purposes, and collect non-personally-identifying information.

 

How Do I Block Cookies?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Precisely how cookies are blocked will depend upon the browser that you use. If you would like further information please contact us.

 

What Will Happen If I Disable Cookies?

If you choose to disable access to cookies on your browser you will not be able to login, register or purchase from this website.

Information on how to disable cookies in popular web browsers can be found below:

Mozilla Firefox (PC/Mac):

1. At the top right of the Firefox window, click on the 'Application Menu' icon and then click 'Settings'

2 . Select 'Privacy & Security' from the menu

3 . Under 'Enhanced Tracking Protection', select the 'Custom' option

4. Select the 'Cookies' checkbox and from the dropdown menu select 'All cookies (will cause sites to break)'

 

Google Chrome (PC/Mac):

1. Click on the three-dot 'Customise and control Google Chrome' icon at the top right of the browser window

2. Click 'Settings' and then select 'Privacy and security' from the menu

3. Under 'Privacy and security', select 'Cookies and other site data'

4. Under 'General settings', select the option for 'Block all cookies (not recommended)'

 

Internet Explorer (PC):

1. Click on the gear icon ('Tools') at the top right of the browser window

2. Select 'Internet Options' from the menu and select the 'Privacy' tab

3. Click the 'Advanced' button

4. Under 'First-party Cookies' and 'Third-party Cookies' select 'Block'

5. Click 'OK'

 

Internet Explorer (Mac):

1. Click on 'Explorer' at the top of your browser window and select 'Preferences' option

2. Scroll down until you see 'Cookies' under 'Receiving Files'

3. Select the 'Never Accept' option

 

Microsoft Edge (PC/Mac):

1. Click on the three-dot 'More' icon in the top right then select 'Settings' from the menu

2. Click 'Cookies and Site Permissions' on the menu

3. Click on 'Manage and delete cookies and site data' in the 'Cookies and data stored' screen

4. Now switch off the option for 'Allow sites to save and read cookie data (recommended)'

 

Safari (PC/Mac):

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option

2. Click on the 'Privacy' tab

3. Check the option for 'Prevent cross-site tracking'

4. Now check the option for 'Block all cookies'

 

Opera (PC/Mac):

1. Click on the three lines 'Easy Setup' icon at the top right of the browser window

2. Scroll to the bottom of the menu and select 'Go to full browser settings'

3. Click 'Advanced' from the menu and select 'Privacy & security'

4. Under 'Privacy and security' and click 'Cookies and other site data'

5. Select 'Block all cookies (not recommended)'

 

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