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This stunning three-seater swing seat would make the perfect spot to relax in your garden.
From the timber experts at Charles Taylor, this item has been crafted right here in the UK, and has been hand finished. This item will be delivered and assembled in your garden for you (further details below), ensuring that you can use the product promptly.
The FSC certified wood has had a oil-based treatment pre-applied prior to delivery, saving you time and money as you won't need to treat this yourself.
Regardless of your colour choice you'll receive a detachable canopy, with seat and scatter cushions in the same colour.
Delivery And Assembly Terms
You shall be contacted by Charles Taylor in order to book the delivery and assembly of your item. Should your garden not have suitable access, such as a gate leading straight to your garden, or require entering your home, the assembly unfortunately would not be able to take place. In these instances the item will be delivered flat packed to the kerbside.
After waiting for longer than the "Delivery date" I rang again on 2 MAY to ask when it would be delivered. I was told that Garden Street would contact C T about delivery date. No answer.
Three days later I arrived home to find swing seat dumped in my garage.
Rang Garden Street....spoke to both Lucy and Dave, who were kind and helpful BUT clearly the delivery is done by CT. They said that CT had phoned me - they had not phoned me. They had txt - they had not. You cannot deliver £500.00 worth of goods and not expect someone to take delivery of them.
A phone call from Chris (from CT?) who said he would come and erect seat on Thursday 18 May. (Unfortunately I was admitted to hospital that day). He came and erected swing and even went to explain to neighbours that he hadn't put up the canopy, because of expected rain.
The delivery system isn't working.
June 1, 2023 | Patricia Cook
When will I receive my order?
Delivery Estimates are in working days, and the estimated delivery time for each product is shown above the ‘add to basket’ button on the product page.
Deliveries are mostly prearranged directly with yourself within a few days of placing an order; being booked in directly with a member of the delivery team/carriers. This can help to confirm a working delivery date which is best for you. When ordering, please provide an active mobile phone number to help delivery to be promptly booked in, and to ensure that there is no delay in receiving your order.
Please note, that some smaller items which can be posted or go via small carrier may be dispatched immediately, without contacting you first. If you have any doubts over your order status please contact us.
Will I receive a timeslot for my delivery?
As we use a wide range of carriers for delivery, you may not receive a time slot for your order. With most orders, you would be contacted first to arrange a delivery date, so you know in advance what day delivery has been booked in for. If you know you won’t be available for your pre-arranged day of delivery, please let us know in advance and we can pass this on to the carriers to investigate the possibility of your delivery being left with a neighbour or in a safe place.
Can I choose a specific delivery date within the estimated delivery dates?
Delivery Lead Times are Estimates; if you’re looking to receive a product by or on a certain date, please contact our customer service team before ordering for help and advice.
Is express delivery available?
There may be occasions where we can dispatch items sooner, should there be space available on a delivery run. If you are looking to receive a product sooner than the estimated delivery lead time, please contact us and we can see check delivery availability to see if this is possible.
Some smaller products are applicable for next day delivery. This will be shown in the stock message on the product page, and at stage three of checkout.
If you no longer require an item or if it just isn’t for you, you can return any product(s) as a change of mind within 14 days of receipt of the good(s). This is assuming that the good(s) are unused, in the original packaging, and in the original resaleable condition. Simply contact us at sales@gardenstreet.co.uk for the return address of any items you wish to return.
Please note that perishable goods (such as turf and bulk bags of soil), and made to measure items (Burbage Fencing/Gates/Railings etc) are excluded from return.
